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Terms & Conditions

These Terms govern your relationship with the operator of horus-casino, accessible exclusively via horus-ca.com. Effective date: November 6, 2025.

Definitions

  • Operator: The legal entity Versus Odds B.V., registered at Korporaalweg 10, Willemstad, Curaçao, and operating horus-casino solely through horus-ca.com under Curacao eGaming License 8048/JAZ2021-033 and OGL/2025/1335/0780, issued by Antillephone N.V.
  • User: Any individual accessing or using services provided by horus-casino on horus-ca.com.
  • Player: A User who has successfully registered an account on horus-ca.com and actively participates in casino games or betting activities.
  • Bet: The act of staking monetary value or bonus funds on the outcome of any casino game or event offered by horus-casino.
  • Bonus: Promotional credits, free spins, or offers granted to Players subject to specific terms and wagering requirements.
  • Wager: The aggregate amount staked by a Player using real money or bonus funds in accordance with game rules and bonus conditions.
  • KYC (Know Your Customer): The mandatory process for verifying a User's identity, age, and source of funds before allowing withdrawals or continued play, in line with anti-money laundering and CA compliance standards.
  • Account: The unique personal profile created by a Player on horus-ca.com, enabling access to services, transactions, and support.
  • Terms: The present Terms and Conditions, including any appendices, policies, or future amendments applicable to Users of horus-ca.com.

Regional Compliance Note: These definitions are tailored to CA regulatory context and may be subject to CA law and any updates required by local authorities.

Account Registration

Eligibility & Age Verification

  • Minimum Age: Users must be at least 18 years old to register on horus-ca.com. The Operator employs verification measures to ensure compliance with CA age restrictions.
  • Legal Capacity: Only individuals legally permitted under their jurisdiction may create an account and participate in gambling activities.

Registration Process

  1. Account Creation: Users must provide accurate, complete personal information, including legal name, date of birth, valid email, and current residential address. The Operator may request supporting documentation to verify submitted data.
  2. Email Verification: Upon registration, Users must verify their email address via a confirmation link sent by horus-ca.com.
  3. KYC (Know Your Customer): Prior to any withdrawal and at the Operator's discretion, Users must submit government-issued identification, proof of address, and, if required, proof of source of funds. Failure to provide accurate information or documentation may result in account suspension or closure, and forfeiture of winnings.
  • User Obligations: Users are responsible for maintaining the confidentiality of account credentials and must immediately notify support@horus-ca.com of any unauthorized access or suspected security breach.
  • Accuracy of Data: Providing false or misleading information is strictly prohibited and constitutes grounds for account termination and possible legal action.

Regional Compliance Note: Account registration and verification procedures are aligned with CA anti-money laundering, anti-terrorist financing, and responsible gambling requirements.

Betting & Gameplay Rules

Placing Bets

  • Minimum and Maximum Bets: Limits are specified per game and may vary. Players are responsible for reviewing game-specific rules prior to wagering. The Operator reserves the right to adjust limits in compliance with regulatory obligations.
  • Bet Types: horus-casino offers a range of games, including slots, table games, and live dealer experiences. All bets must be placed using the User's account on horus-ca.com. Bets placed by third parties or automated means are strictly prohibited.

Modification and Cancellation of Bets

  • Irrevocability: Once confirmed, bets cannot be modified or cancelled except in cases of technical malfunction, manifest error, or regulatory intervention, as determined by the Operator.
  • Void Bets: The Operator reserves the right to void or cancel bets suspected to be placed in violation of the Terms, game rules, or applicable law.

Conduct and Fair Play

  • Player Behavior: All Players are expected to act respectfully in games, live chats, and other community features. Insults, harassment, spamming, or abusive language are strictly forbidden and may result in immediate suspension or permanent account closure.
  • Prohibition of Fraud: Collusion, cheating, exploitation of software bugs, or any attempt to manipulate game outcomes is strictly prohibited. The Operator will investigate suspected violations and may report such activity to relevant authorities.

Regional Compliance Note: All betting and gameplay are governed by CA regulations and Curacao eGaming license conditions, ensuring fairness and regulatory compliance.

Bonus Terms

Activation and Wagering Requirements

  • Bonus Eligibility: Bonuses are available to Players who meet specific eligibility criteria as detailed on horus-ca.com. Only one bonus may be active per account at any given time, unless expressly stated otherwise.
  • Wagering Requirements: Unless otherwise specified, bonuses are subject to a minimum wagering requirement (e.g., 40x the bonus amount) within a specified period (typically 30 days from activation, but no later than December 31, 2025). Failure to meet these conditions results in forfeiture of bonus funds and winnings derived therefrom.

Prohibited Games and Actions

  • Game Restrictions: Certain games may be excluded from contributing to wagering requirements. A list of prohibited games and their respective contribution rates is maintained on horus-ca.com/bonus-terms.
  • Abuse and Irregular Play: The Operator prohibits bonus abuse, including but not limited to, minimal risk betting, collusion, or any attempt to manipulate bonus terms. Detection of such practices will result in bonus cancellation and possible account suspension.

Combining Promotions

  • Single Bonus Rule: Bonuses and promotions cannot be combined unless explicitly stated. Attempting to circumvent this policy will lead to disqualification from current and future promotions.

Regional Compliance Note: All bonus offers are subject to CA promotional law, advertising standards, and responsible gambling obligations.

Payments & Withdrawals

Deposit Methods

  • Available Methods: Players may deposit funds using credit/debit cards, e-wallets, cryptocurrencies, or other methods listed on horus-ca.com. The Operator may update available options to ensure compliance and security.
  • Minimum/Maximum Limits: Deposit limits apply per transaction and per account, as detailed on the payment page. The Operator reserves the right to adjust limits to comply with CA financial regulations and anti-money laundering policies.

Withdrawal Process

  1. Verification Requirement: Withdrawals are processed only after successful completion of KYC procedures. Users must provide requested documentation before any withdrawal is approved.
  2. Processing Times: Standard processing time is up to 72 hours after KYC approval. Additional time may be required based on payment provider policies or regulatory reviews.
  3. Withdrawal Limits: Maximum withdrawal amounts per day, week, or month are outlined on horus-ca.com and may be adjusted in accordance with regulatory or risk management requirements.

Fees and Refunds

  • Transaction Fees: The Operator may charge reasonable fees for certain deposit or withdrawal methods, as disclosed prior to transaction confirmation. No hidden fees are imposed.
  • Refund Policy: Refunds on deposits, bets, or bonuses are issued only in cases of technical error, unauthorized transaction, or as required by law. Bonus funds are non-refundable except in cases of manifest error or regulatory obligation.

Regional Compliance Note: All payment and withdrawal operations are conducted in accordance with CA anti-money laundering, counter-terrorist financing, and consumer protection laws. The Operator ensures all financial data is processed securely and in compliance with applicable standards.

Limitation of Liability

  • Operator's Obligations: horus-casino, operated via horus-ca.com, is committed to fair gaming, accurate results, and timely settlements as per regulatory standards. All software and systems are regularly audited for compliance and fairness.
  • Exclusions of Liability: The Operator is not liable for losses or damages arising from technical failures, system errors, network interruptions, force majeure events, or unauthorized third-party access. No guarantees are made regarding uninterrupted, error-free service.
  • Maximum Compensation: In no event shall the Operator's liability exceed the amount of the bet, wager, or deposit placed by the Player in relation to the specific event or game giving rise to the claim.
  • Third-Party Links: The Operator is not responsible for content or services provided by third-party websites linked from horus-ca.com.

Regional Compliance Note: These limitations are subject to mandatory provisions of CA consumer law, which may override or supplement certain exclusions of liability.

Intellectual Property Rights

  • Copyright Notice: All content, design, graphics, software, and data on horus-ca.com are protected by international copyright laws. All rights are reserved by Versus Odds B.V. and its licensors.
  • Prohibited Use: Copying, reproduction, republication, distribution, or any commercial exploitation of content or software without express written permission from the Operator is strictly prohibited.
  • Trademarks: All trademarks, service marks, and trade names used on horus-ca.com are the exclusive property of the Operator or its affiliates. Unauthorized use is strictly prohibited and may result in legal action.

Regional Compliance Note: Intellectual property provisions are enforced in accordance with CA law and relevant international agreements.

Privacy & Data Protection

  • Data Processing: All personal data collected through horus-ca.com is processed in accordance with the Privacy Policy, which is fully compliant with CA privacy law and relevant international data protection standards.
  • Policy Reference: Users are encouraged to review the full Privacy Policy at https://horus-ca.com/en/info/kyc-policy for detailed information on data collection, use, retention, and user rights.

Regional Compliance Note: The Operator adheres to all CA privacy regulations, including data subject rights and security obligations as applicable in 2025.

Changes to Terms

  • Notification Procedure: The Operator reserves the right to amend, update, or revise these Terms at any time. Users will be notified of material changes by email (to their registered address) and/or prominent banner notifications on horus-ca.com at least 7 days prior to the effective date of such changes.
  • User Option: If a User disagrees with any amended Terms, they may discontinue use of horus-ca.com and request account closure in accordance with the Termination & Suspension section.
  • Continued Use: Continued use of horus-ca.com after the effective date of any changes constitutes acceptance of the revised Terms.

Regional Compliance Note: Change notification and user consent procedures are established in line with CA consumer protection and e-commerce regulations.

Termination & Suspension

  1. Grounds for Suspension or Closure: The Operator may suspend or terminate a User's account for:
    • Breach of these Terms or any applicable law
    • Provision of false or misleading information
    • Suspected fraud, collusion, money laundering, or other prohibited conduct
    • Inactivity exceeding 24 consecutive months
    • Regulatory request or legal requirement
  2. Procedure: Users will be notified by email of the reason for account suspension or closure. Where possible, the Operator will provide an opportunity to remedy the breach unless immediate action is required by law or to protect the integrity of the platform.
  3. Refund of Funds: Upon closure, any remaining balance (excluding bonus funds or amounts subject to investigation) will be returned to the User using the last known payment method, subject to successful KYC and regulatory clearance.
  4. Appeal Rights: Users may appeal suspension or termination decisions by contacting support@horus-ca.com with relevant supporting information.

Regional Compliance Note: Termination and refund procedures comply with CA regulations on consumer protection and anti-money laundering requirements.

Governing Law & Jurisdiction

  • Applicable Law: These Terms are governed by the laws of Curaçao, subject to mandatory provisions of Canadian law applicable to online gambling services offered in CA.
  • Dispute Resolution: In the event of any dispute, Users should first contact support@horus-ca.com to seek resolution. If unresolved, disputes shall be referred to binding arbitration in Curaçao, unless otherwise required by CA law, in which case Users may have the right to seek redress in Canadian courts.
  • Jurisdiction Note: Nothing in these Terms limits any statutory rights Users may enjoy under CA law, including the right to access local dispute resolution mechanisms where applicable.

Regional Compliance Note: This section is adapted for CA legal requirements, ensuring Users' statutory rights are preserved in 2025.

Contact Information

  • Customer Support: For all support inquiries, Users may contact support@horus-ca.com. Support is available via email in English.
  • Legal Department: Legal correspondence should be directed to:
    • Address: Korporaalweg 10, Willemstad, Curaçao
    • Company: Versus Odds B.V., operator of horus-casino on horus-ca.com
  • Web Resources: For further information, Users may consult:

Regional Compliance Note: All contact information is current as of November 6, 2025. Users in CA may request additional regional support resources as mandated by local law.