Privacy Policy

This Privacy Policy explains how horus-casino, operating exclusively through horus-ca.com, collects, uses, and protects your personal data. It applies to all players and website visitors residing or located in Canada, and governs the processing of data as of November 6, 2025. By accessing or using horus-ca.com, you acknowledge and agree to the practices described in this policy.

Who We Are

OBSERVE: horus-casino is operated by Versus Odds B.V., registered and headquartered at Korporaalweg 10, Willemstad, Curaçao. The company operates under the Curacao eGaming License numbers 8048/JAZ2021-033 and OGL/2025/1335/0780, both issued by Antillephone N.V., with active validity through late 2025. All services for Canada are provided exclusively via horus-ca.com.

Legal Entity: Versus Odds B.V. (legal entity type: B.V.)
Headquarters and Legal Address: Korporaalweg 10, Willemstad, Curaçao
Game Licenses: 8048/JAZ2021-033, OGL/2025/1335/0780 (Curacao eGaming, active 2025)
Data Protection Contact: Data Protection Officer (DPO) - support@horus-ca.com
Website: https://horus-ca.com

REFLECT: For all privacy-related inquiries, complaints, or requests, contact our DPO at the provided email address.

What Personal Data We Collect

OBSERVE: horus-casino collects data directly from you and through your use of horus-ca.com for lawful and essential purposes. The following categories of data may be processed:

Personal Identification Data: Full name, date of birth, mailing address (where provided), email address, phone number (if supplied).
Technical & Device Data: IP address, device identifiers, browser type, device operating system, log data, connection time stamps, language settings.
Payment & Financial Data: Payment account information (e.g., bank details, e-wallets), transaction history, deposit and withdrawal records.
Behavioral & Usage Data: Betting and gaming history, account activity logs, clicks, navigation paths, preferences, participation in promotions or bonuses.
Cookies & Tracking Technologies: Session cookies, persistent cookies, third-party tracking (see Cookies section below).

EXPAND: Data may also be collected from third-party identity verification providers during KYC/AML checks, as required by law or licensing conditions.

Legal Basis for Processing

OBSERVE: horus-casino processes your personal data in accordance with Canadian privacy laws and relevant international standards. The legal bases include:

User Consent: When you register, accept the Privacy Policy, or opt into marketing communications, your explicit consent is obtained for specified processing activities.
Contract Fulfillment: Data processing necessary to create, operate, and manage your player account, facilitate deposits/withdrawals, and deliver requested services.
Legitimate Interests: Pursuing business interests such as security monitoring, fraud prevention, service analytics, and platform optimization, while ensuring your interests and rights are protected.
Legal and Regulatory Obligations: Compliance with anti-money laundering (AML), know-your-customer (KYC), and responsible gambling laws, as well as reporting duties to regulatory authorities.

REFLECT: horus-casino will only process your data when there is a valid legal ground, as required by applicable Canadian and international regulations.

Purpose of Processing

OBSERVE: Personal data is processed solely for legitimate, transparent, and specified purposes, including:

Service Provision: To register and manage user accounts, verify identity, process transactions, and provide access to casino games and related services.
Service Improvement & Analytics: To analyze usage patterns, monitor platform performance, and enhance user experience.
Marketing & Promotions: To deliver newsletters, promotional offers, and updates (subject to your marketing preferences and consent).
Compliance & Security: To prevent fraud, ensure regulatory compliance (including KYC/AML), and safeguard system integrity.
Customer Support: To respond to inquiries, resolve issues, and provide ongoing assistance.

REFLECT: Data is never used for purposes incompatible with those stated above without notifying you and obtaining any necessary consent.

Disclosure & Sharing

OBSERVE: horus-casino may share your personal data with carefully vetted third parties where strictly necessary and in compliance with applicable laws.

Payment Partners: To process financial transactions, your data may be shared with banking institutions, payment processors, and e-wallet providers.
Service Providers: Data may be disclosed to IT service vendors, hosting providers, identity verification agencies, and analytics partners under strict confidentiality agreements.
Regulatory Authorities: Personal data may be disclosed to regulators or law enforcement as required by Curacao and Canadian legal obligations or upon lawful request.
Affiliates & Subsidiaries: Limited data sharing with group entities (Thorcasino, Artcasino, Mondcasino) is permitted only for operational or compliance purposes and within the scope of this policy.
Advertising Networks: With your explicit consent, anonymized or pseudonymized data may be shared with advertising partners for targeted marketing.

REFLECT: No data will be sold or disclosed to unrelated third parties for their own marketing purposes. All processors are contractually bound to uphold equivalent data protection standards.

International Transfers

OBSERVE: As horus-casino is operated by Versus Odds B.V. in Curaçao, personal data may be transferred to or accessed from jurisdictions outside Canada, including the European Economic Area and other countries where group companies or service providers are located.

Standard Contractual Clauses: Where required, data transfers are protected by the use of European Commission-approved Standard Contractual Clauses or equivalent legal mechanisms.
Contractual Safeguards: All third-party recipients are contractually required to implement adequate security and privacy measures aligned with international standards.
Explicit Consent: In certain cases, your explicit consent will be sought prior to transfer, particularly for marketing or analytics services involving overseas processors.

REFLECT: horus-casino ensures that all international data transfers comply with applicable Canadian, Curacao, and international data protection laws, and that your rights are protected at all times.

Data Retention

OBSERVE: Personal data is retained only for as long as necessary to fulfill the purposes set out in this policy, comply with legal obligations, and resolve disputes.

Account-Related Data: Retained for the duration of your active account and up to 5 years following account closure, in line with AML/KYC requirements and regulatory obligations.
Transaction & Financial Records: Maintained for a minimum of 5 years post-transaction, as required by gambling and anti-fraud regulations.
Marketing Preferences: Stored until you withdraw your consent or request deletion.
Cookies & Technical Data: Retention periods are specified in the Cookies section below and depend on cookie type (session or persistent).

REFLECT: Data will be securely deleted or anonymized upon expiration of the relevant retention period, upon your request (subject to legal obligations), or when the processing purpose no longer applies.

Your Rights

OBSERVE: horus-casino is committed to respecting your data protection rights under Canadian law, international standards, and, where relevant, principles analogous to the GDPR.

Right of Access: You may request confirmation of whether we process your personal data and receive a copy of such data.
Right to Rectification: You may request correction of inaccurate or incomplete data held about you.
Right to Erasure ("Right to Be Forgotten"): You may request deletion of your personal data where it is no longer necessary, subject to regulatory or legal retention requirements.
Right to Restriction of Processing: You may request restriction of processing in specific circumstances (e.g., pending verification of accuracy or objection to processing).
Right to Data Portability: You may request to receive your data in a structured, commonly used, machine-readable format and, where feasible, to have it transmitted to another provider.
Right to Object: You may object to processing based on legitimate interests or direct marketing at any time.
Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

Procedures for Exercising Rights:

Submit your request by email to support@horus-ca.com. Please specify the right you wish to exercise and provide sufficient identification.
Requests are processed free of charge, unless requests are manifestly unfounded or excessive.
We will acknowledge your request within 5 business days and provide a full response within 30 days, unless an extension is necessary due to complexity, in which case we will inform you in advance.

REFLECT: horus-casino aligns its data subject rights procedures with leading international standards and, where applicable, references the Mexican Federal Law on Protection of Personal Data Held by Private Parties for analogical guidance, ensuring robust user protections.

Cookies & Tracking Technologies

OBSERVE: horus-ca.com utilizes cookies and similar technologies to enhance user experience and facilitate essential platform functions.

Session Cookies: Temporary files necessary for website navigation, authentication, and security; deleted upon closing your browser.
Persistent Cookies: Remain on your device for a defined period to remember preferences, enable faster login, and assist with analytics (typically retained for up to 12 months unless manually deleted).
Third-Party Cookies: Set by analytics providers, advertising networks, or integrated partners, subject to your consent and privacy preferences.

Cookie Management: You can manage or disable cookies through your browser settings or, where available, through an internal cookie consent panel on horus-ca.com. Disabling certain cookies may impair website functionality.

REFLECT: For more details on cookies used and your options, please refer to our dedicated Cookies Policy or contact support@horus-ca.com.

Data Security

OBSERVE: horus-casino implements a comprehensive, multi-layered data security program to safeguard your personal information from unauthorized access, loss, misuse, or alteration.

TLS Encryption: All data transmitted via horus-ca.com is protected by TLS 1.2+ encryption, ensuring confidentiality and integrity during transfer.
Data Encryption at Rest: Sensitive data stored in our databases is encrypted using industry-standard algorithms.
Multi-Factor Authentication: Administrative and sensitive user actions require multi-factor authentication for enhanced account protection.
Access Controls: Strict access rights and role-based controls limit data access to authorized personnel only.
Security Audits: Regular internal and external security audits are conducted to identify and remediate vulnerabilities.
Staff Training: All employees undergo ongoing data protection and security awareness training programs.
Incident Response: Documented procedures are in place to detect, investigate, and respond promptly to security incidents or data breaches, with user notification as required by law.
Standards Compliance: Data security practices are aligned with internationally recognized frameworks, including ISO 27001 and SOC 2, where applicable.

REFLECT: horus-casino continually reviews and updates its data security measures to address evolving threats and regulatory requirements.

Complaints & Contacts

OBSERVE: horus-casino provides accessible channels to address privacy questions, concerns, or complaints.

Data Protection Officer (DPO): support@horus-ca.com (primary contact)
Online Feedback: Where available, use the contact form on horus-ca.com (not specified as of this policy's effective date).
Postal Address: Versus Odds B.V., Korporaalweg 10, Willemstad, Curaçao

How to Complain: Submit your complaint by email or mail, providing a detailed description of your concern and any supporting evidence.
Response Timeline: horus-casino will acknowledge receipt within 5 business days and aim to resolve your issue within 30 days. If additional time is required, you will be notified accordingly.
Escalation: If you are dissatisfied with the response, you may escalate your complaint to the relevant supervisory authority:
- Canadian Privacy Commissioner: Office of the Privacy Commissioner of Canada, https://www.priv.gc.ca/en/, Phone: 1-800-282-1376
- Curacao Data Protection Authority (where applicable): Contact details available at https://www.cbp.cw/
- European Data Protection Authorities: If your data is transferred to the EEA, you may also contact the authority in your country of residence.

REFLECT: horus-casino is committed to fair, timely, and transparent resolution of all privacy-related complaints, in accordance with applicable laws and best practices.

Updates

OBSERVE: horus-casino may update this Privacy Policy to reflect legal, technological, or business changes.

Notification Procedures: Material changes will be communicated to you via email (if available), prominent website banners, and account dashboard alerts.
Advance Notice: For significant changes affecting your rights or obligations, at least 30 days' advance notice will be provided before the new policy takes effect.
User Options: You may object to changes or close your account without penalty if you do not agree with updated terms.
Version Control: Last updated: November 6, 2025
Changelog: All substantive changes will be documented and made available for your review.

REFLECT: Continued use of horus-ca.com after policy updates constitutes acceptance of the revised Privacy Policy.